Personalized Note Cards & Gift Tags:

• Personalized Note Cards & Gift Tags ship within 1 - 3 business days (Mon. - Fri., excluding holidays)
• Depending on order size and order influx levels, Personalized Note Cards & Gift Tags are made and processed in 3 business days up to 1 week. I always do what I can, within reason, to expedite your order!
• ​Orders are shipped via USPS or UPS. You will receive an email with tracking information once your order has shipped.
• If you would like to see a proof of your Personalized item before it is processed, please see that option when ordering.
• If you would like your order to be sent to another recipient, I am happy to include a gift message with your order. Just leave me a note about this with your message when placing your order.

Classic Note Cards:

• Classic Note Cards ship within 1 - 3 business days (Mon. - Fri., excluding holidays)
• Depending on order size and order influx levels, Classic Note Cards are made and processed in 3 business days up to 1 week. I always do what I can, within reason, to expedite your order!
• ​Orders are shipped via USPS or UPS. You will receive an email with tracking information once your order has shipped.
• If you would like your order to be sent to another recipient, I am happy to include a gift message with your order. Just leave me a note about this with your message when placing your order.

Trucker Hats, Mugs, Hoodies, Stickers:

• Trucker Hats, Mugs, Hoodies, Stickers, ship within 1 - 3 business days (Mon. - Fri., excluding holidays)
• ​Orders are shipped via USPS or UPS. You will receive an email with tracking information once your order has shipped.
• If you would like your order to be sent to another recipient, I am happy to include a gift message with your order. Just leave me a note about this with your message when placing your order.

Returns:

I am unable to accept returns or exchanges for any Personalized items. However, if you are unhappy with your order, please let me know so I can bring you happiness again! All other items may be returned. Customer will need to pay return shipping.

Missing or Damaged Package:

If your tracking number is showing delivered but your package is nowhere to be found, please do the following:

• Make sure the address you entered at checkout is accurate. You can check this on your delivery confirmation email. 

• Check the tracking number to see exactly where it was left (mailbox, front porch, back porch, side yard, etc.).
• Check with neighbors. Occasionally deliveries arrive at the wrong house. 
• There are times when a package has been marked as "delivered" and it arrives 1-2 days later. So please wait a bit before assuming your package has not arrived.
• If you have a Ring doorbell or similar, please check that as packages are sometimes stolen.

You can file a missing USPS package claim here.  And UPS package claim here. If you believe the package was stolen, we recommend filing a police report. If you require further attention, please reply to your order confirmation email and we'll get back to you in 1-2 business days.